Warrs Harley-Davidson - Happy Customers

Having just got my 2010 Rocker C back from its 5000 mile service I wanted to drop you a note. I have found Alex and Shaun at your Mottingham dealership to be excellent ambassadors for the WARR\'S brand. Shaun has always gone to extra mile on servicing my bikes and today was no exception. I believe a pat on the back never goes amiss. so if it is part of your policy, please drop him a line and convey my thanks. Best regards and see you on the road. Mip Phillips. Meridian Chapter.
Mip Phillips, London. June 2010

"Buying a Harley Davidson is a dream-come-true experience for (almost) every biker. But buying a Harley Davidson at Warr's in London makes this THE ultimate and most unforgettable experience.

From my first email contacts with the boss himself, John Warr, to the eventual delivery of my new Fat Bob last week, every step on the way was nothing but absolutely great and really easy.

Director Rob Warr immediately took me under his wings when I first set foot into the store on King's Rd in February to place my order and was, from then on, a most considerate advisor to my wishes. Always quick to respond to my many subsequent queries by email, always kind and patient, Rob is a role model salesman who really cares about his customer. The service I was given was beyond every expectation - (I mean, who knows of a director of a famous shop that straps down the new bike on the trailer himself. Well Rob did it, a task he could easily have given to one of his team).

During the hours I spent at the store it became clear to me why Warr's has the reputation it has: the staff is extremely professional and friendly - nothing is a problem. Everyone at Warr's seems to live and breathe the HD experience. I envy you guys!

So thank you Rob and everyone at Warr's for making the purchase of my first Harley such a delightful experience. I sure hope, one day we'll ride together. And one thing is certain: there's only one shop where my next HD can possibly come from...you guessed it."

"Dear Sirs

I'd like to take the time to thank you for the sterling service I have received from Warr's (Mottingham Rd branch). I've dealt with numerous bike/car dealers over the years and have always felt service to be lacking, sometimes entirely so.

However my experience with Warr's, from the friendly way in which I was welcomed to the professional way in which my trade in and purchase was handled was excellent.

I would especially like to thank Shaun Lee. He was nothing but helpful and understanding. Answering my many questions and generally welcoming me into the world of Harley-Davidson ownership.

Needless to say I would not hesitate to recommend Warr's to one and all."

L. Skeggs, Essex. May 2010

"Hello John, hello Rob,

I would like to thank You, for the purchase my Road King. It has worked everything really and I am very contented.
Many thanks and lots of love from"

Carlow/Germany. May 2010

"Thank you and all the lads at Warr's for firstly remembering me (as I have not set foot in the store for 4 years). The atmosphere, professionalism and courtesy shown by all was and is outstanding.

Having been a member of HM forces for the last 30 years, travelling around the world I have always made the effort to get to the store, whenever possible and thoroughly recommend Warrs to anybody considering a Harley.

The shop on Kings road is superb and a delight to visit. I have been well treated and look forward to the (eventual) arrival of the DYNA.

You have an excellent team."

Gary M, Monmouthshire. April 2010

"Hello. I visited your shop today having wanted to visit for years. The shop was fantastic, very impressive and nicely laid out. I bought a few dealer shirts and the girl that served me was extremely helpful and polite. The custom bikes you do are really fantastic, the red Bobber by the front door really caught my eye. Your shop was everything I hoped for and hopefully I'll get the chance to pop in again soon. Cheers." Gyles, Oxford Chapter. July 2009

"Sir,
Now that the dust has settled after my first major purchase from you of a new Road King on March 1st, I would like to make a brief mention of the outstanding service I have received from your salesman Daniel Harold. From my first tentative visit in September of last year, through all the negotiations, to the day of delivery three weeks ago, he has been patient, understanding, cooperative and quick to respond to my every (not always polite) enquiry. He has made the whole process straightforward and pleasurable and deserves particular recognition for his professionalism. Please pass on my thanks to him. The Road King, incidentally, exceeds every expectation. Hope to see you soon for the first service" Mark, London. March 2010

"Just a short note to say how very impressed I am every time I come into Warr's. The staff are always friendly and go out of their way to help, nothing ever seems to be too much trouble. I always feel so special.

"For many years my friend has expressed his wish to visit 'Warr's H-D' as he had heard and read so much about your famous company. I can only say we were both highly delighted with our visit and are appreciative of the fact that you took the time to show us the workshops and the delights therein." George, NATO Command

"Many thanks for providing such a high level of service, it is genuinely appreciated." Ian, Guildford. July 2009

"I would like to take this opportunity to thank you for sorting my bike's tantrum out. From an email conversation at 22:45 on a Sunday night to getting my bike collected from my home on Monday morning. A special thank you to your team at Kings Rd for squeezing my bike into your busy schedule in your workshops and getting it sorted by early pm on the same day!

I appreciate the great customer care that went into this even if it was just a stupid little fuse. Since I've got a Harley the service and support I got from both Warr's workshops has been really fantastic." Johan, London. 2009

"The whole buying and custom building experience was an absolute pleasure - thank you Warr's. The atmosphere at Warr's is professional, yet relaxed and friendly (like a big family), with a palpable feeling of people really enjoying the H-D product and their jobs.

There is simply no other H-D store that can compete with the history, enthusiasm and style. One final thank you - for all making yourself scarce as I left - as I made my first tentative steps (at very low speed) out of your car park!" Jonathan, Surrey. August 2009