Picture the scene. 15 minutes before I leave for one of our Harley-Davidson Tours, my bike is fully loaded and I am ready to leave. I push the bike out of the garage and groan, not again, I have another puncture.
At 4pm I telephone Warr's on the Kings Rd to ask if they have a rental available at very short notice. Yes they do, a Street Glide. But can you fit a Garmin Sat Nav mount as I definetly need one? Ummmm...
I throw the contents of my saddlebgs into the boot of my car and drive as fast as I can to London. Arriving at Warr's everything is ready, the Sat Nav mount already fixed, the rental paperwork already filled out awaiting my signature - everything was sitting there ready.
Top marks to Warr's for a fantastic job in getting me on the road less than 2 hours after I discovered my puncture.
Service Manager John Towns and everyone else at Warr's who helped, take a bow. Applause deserved.