I thought i would drop you a note to say what a great service was provided by your service department with a special thanks to John Towns (Aftersales manager).
My CVO Breakout had a persistent fuel gauge problem which was looked at previously and CHARGED for by two other dealers and obviously not fixed!
It was Johns tenacity that he wasn’t happy with it and contacting the factory direct that has solved the problem. Which i believe was just a correct reprogramming in the end due to it being a Californian bike. Although you are not the most convenient dealer to get to i will definitely use you for any future work on my three bikes.