I am writing to say that I’ve been gobsmacked with the amazing service I have received from your Mottingham shop. I never thought I would find myself writing this type of email to any company, whatever their field.
I would in particular like to praise the patience, care and knowledge shown by Shaun Lee, although I appreciate that it is a joint effort; the mechanics, parts people etc. Everyone I dealt with has been A1. Big thanks to Tim who dropped my bike off to me at the crack of dawn Saturday.
I would like other potential customers to know that I didn’t even buy the bike from Warrs.
When I wanted to change my suspension units, Shaun (at Warrs) was the only person who seemed to understand what I wanted and sort it out. Likewise, when it came to advice and fitting the intake, the exhaust and tuning. Later again with a service and repositioned foot controls. All couldn’t be nearer to what I wanted. Only my fourth Harley in twenty seven years and it feels great.